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Privacy Policy | Refund & Cancellation

When You visit Priyam Infosystems Pvt Ltd website or send emails to us, You are communicating with us electronically. We communicate with You by email, SMS, RCS or by posting notices on the website. For contractual purposes, You consent to receive communications from us electronically and You agree that all agreements, notices, disclosures and other communications that we provide to You electronically satisfy any legal requirement that those communications be in writing. This condition does not affect Your statutory rights. You understand that once You register as an Priyam Infosystems Pvt Ltd user on the Priyam Infosystems Pvt Ltd platform, Upon placing any order on our website, we shall be entitled to use your registered mobile number on the website to send transaction related SMS or RCS to you, irrespective of DND services being activated on your mobile. We may occasionally send promotional SMS or RCS to your registered mobile number. Customer hereby authorizes us to receive transactional SMS or RCS to his registered number, even if the number is registered for DND "Do not Disturb" service.

1. Delivery policy

We ensure that all purchases made online will be delivered to you within 24 hours. Once the payment is cleared, an email is automatically sent to your email address with download instructions along with invoice. We suggest you to save the invoice you received in your mail box.

2. Cancellation policy

Cancellation of orders may be considered only in case of purchases made by the customers by mistake. However, the Company may at its sole discretion consider the cancellation in other cases as the solutions or license will be purchase after the detail discussion and coordination from the customers

3. Refund policy

Products/Services once ordered cannot be cancelled. Goods/Services once sold shall not be accepted back by the Company. However, the Company may at its sole discretion consider accepting return of a product/service and grant of part or full refund in such circumstances, Please see the Cancellation policy.

4. Privacy policy

Protecting your privacy is very important to us. As part of the normal operation of our services, your basic information (name, address, e-mail and phone numbers) is collected by us for internal record purpose. We do use your contact information to send you products/services based on your orders and your interests and we also use your name and address for raising bills and invoices.

5. Terms & Conditions

Priyam Infosystems is not directly involved in the online payment but through service provider. Thus, we shall be not responsible in any case until the amount paid by payers is credited in to the Bank Account of the company.If credited into our account, the refund policy will be applicable as per the company norms.

6. Sister Concern

We have our sister concern known by the name of Priyam Infosystems. Where we are operating sales, service and solution business.