1 Acceptance & Eligibility
By registering an account, purchasing licenses, requesting customized software builds, or accessing our websites (priyaminfosystems.com and associated subdomains), you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you are entering into these Terms on behalf of a company, partnership, or legal entity, you represent and warrant that you possess the necessary legal authority to bind such entity. If you do not have such authority, you must not accept these Terms or use our software products.
2 Scope of Products & Services
Priyam Infosystems provides an ecosystem of enterprise software solutions, including but not limited to:
- Centralized Branch Accounting (CBA): Automated multi-branch data synchronization, voucher consolidation, and inventory control.
- Smart Dynamic Integration Solution (SDIS / SDEx): Automated Excel-to-Tally, API, e-commerce, and ERP integration modules.
- Smart Document Attachment (DFTP): Voucher-level document management, FTP storage, and cloud retrieval.
- Smarttally Pro / Lite: Advanced reporting tools, barcode generation, and customized business analytics.
- ERP Consultancy & Implementation: ERPNext, SAP Business One, Acronis cloud backup, and corporate staff training.
3 Software Licensing & Activation Terms
Key Licensing Rules:
1. Custom solutions compiled into TCP / binary files are locked to authorized Tally Serial Numbers and/or MAC addresses specified at the time of purchase.
2. You are granted a limited, non-exclusive, non-transferable license for internal business operations only.
3. Decompiling, reverse engineering, disassembling, modifying, sublicensing, or distributing the software without written authorization is strictly prohibited.
4 User Account & Security Responsibility
When using our customer portal (priyaminfosystems.com/customer), you are responsible for maintaining the confidentiality of your login credentials, API keys, and OTP verification sessions. You agree to immediately notify us of any unauthorized use or security breach.
5 Billing, Pricing & Subscription Renewal
Subscription-based products (such as CBA Annual Maintenance, Cloud Servers, and Tally TSS renewals) require timely recurring payments to ensure uninterrupted activation and sync services.
- All prices quoted are in Indian Rupees (INR) or agreed contract currency and are exclusive of applicable statutory GST.
- Failure to renew annual software maintenance or cloud hosting fees within thirty (30) days of expiration will result in license deactivation or suspension of sync relays.
6 Support & Service Level Agreement (SLA)
Technical support is provided via our centralized support portal, official email (support@priyaminfosystems.com), and phone lines during standard business hours (Monday through Saturday, 10:00 AM to 6:30 PM IST).
Custom modification requests outside the initial agreed Scope of Work (SOW) are subject to change requests and additional implementation billing.
7 Intellectual Property Rights
All code, algorithms, UI Prime components, documentation, trademarks, branding, and architectural layouts developed by Priyam Infosystems remain the sole intellectual property of Priyam Infosystems Private Limited. Nothing in these Terms grants you ownership or copyright in our proprietary software engines.
8 Disclaimers & Limitation of Liability
Priyam Infosystems strives to provide error-free software and dependable services. However, software is provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by applicable law:
- We shall not be liable for indirect, incidental, special, consequential, or punitive damages (including loss of business profits, operational downtime, or data corruption due to third-party hardware failures).
- Our aggregate liability for any claims arising from the use of our services shall not exceed the total amount paid by the Customer for the specific product or license in the twelve (12) months preceding the claim.
9 Suspension & Termination
We reserve the right to suspend or terminate access to licenses, portals, or cloud instances in the event of material breach of these Terms, non-payment of renewal fees, or unauthorized distribution of proprietary software assets.
10 Governing Law, Dispute Resolution & Jurisdiction
These Terms are governed by and construed in accordance with the laws of India. Any disputes, controversies, or claims arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Jaipur, Rajasthan, India.
Priyam Infosystems Private Limited
CIN: U72200RJ2012PTC038676
Corporate Office: 401-404, Neelkanth, 1, Bhawani Singh Road, C-Scheme, Jaipur – 302001, Rajasthan, India
Contact: support@priyaminfosystems.com | 0141-4005009